This Privacy Policy explains how Toms Automation ("we", "us", or "our") collects, uses, and protects personal data when you visit this website or contact us through the forms available here.
The policy is intended for visitors, potential clients, and any person who interacts with our online content. Please read it carefully to understand what information we collect, why we collect it, and how you can exercise your rights.
By using this website, you acknowledge that you have read this Privacy Policy. If you do not agree with this policy, you should stop using the website.
The data controller responsible for the processing of personal data on this website is:
Toms Automation
Data protection contact: [Name or role]
Email: privacy@tomsautomation.eu
[Postal address, if applicable]
The data controller decides why and how your personal data is processed and is responsible for implementing appropriate technical and organizational measures to protect it.
We collect only the personal data that is necessary to operate this website and to respond to your requests.
Information you provide directly
- Contact form data: name, email address, company (if provided), project or inquiry details, and any other information you decide to include in your message.
- Direct communications: if you contact us by email or other channels, we will process the content of your message and related contact details.
Information collected automatically
- Technical data: IP address, browser type and version, device information, operating system, and similar technical details sent by your browser.
- Usage data: pages visited, access dates and times, time spent on pages, and navigation paths.
- Cookies and similar technologies: small text files stored on your device to support website functionality and, where enabled, analytics.
Optional analytics data
If analytics tools are used, they may collect anonymized or pseudonymized information about how visitors use the website. Where required, analytics will only be activated with your consent via a cookie banner or settings panel.
We process your personal data for specific and legitimate purposes, and only when a valid legal basis applies.
Responding to inquiries and requests
- Purpose: to read, manage, and respond to messages you send via the contact form or by email.
- Legal basis: your freely given consent when you submit the form or contact us, and our legitimate interest in communicating with potential or existing clients.
Website operation and security
- Purpose: to ensure the website is available, secure, and functions correctly, including detecting and preventing misuse or attacks.
- Legal basis: our legitimate interest in operating a secure and reliable online presence.
Service improvement and statistics
- Purpose: to understand how visitors use the website, so we can improve content, navigation, and performance.
- Legal basis: where required, your consent to analytics or non-essential cookies; otherwise, aggregated and anonymized data that does not identify individuals.
Where processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.
We keep personal data only for as long as it is necessary for the purposes for which it was collected, or as long as we are legally required to keep it.
- Contact and inquiry data: stored for the time needed to manage your request and, where relevant, for a reasonable period afterwards to follow up on discussions or potential projects.
- Technical logs and security data: stored for a limited period necessary to ensure the security and stability of the website and to investigate incidents, then deleted or anonymized.
- Cookies and analytics data: retained according to their technical lifetime (for example, session or persistent cookies) and, where applicable, your choices in the cookie banner or browser settings.
When data is no longer needed, it is securely deleted, anonymized, or otherwise irreversibly altered so that it can no longer be linked to an identified or identifiable person.
We do not sell your personal data. We share it only when necessary for the operation of the website, to provide our services, or when required by law.
Service providers (processors)
- Hosting and infrastructure providers: companies that host the website and store data on secure servers.
- Email and communication tools: services used to send and receive emails or manage contact requests.
- Analytics or monitoring tools (if used): providers that help us understand website usage and performance.
These providers act as data processors and are bound by contracts that require them to process personal data only on our instructions and to protect it with appropriate security measures.
Legal obligations and protection
We may disclose personal data if required to do so by law, by a competent authority, or to protect our rights, safety, or the rights and safety of others.
If data is transferred outside your country or region, we will take appropriate steps to ensure that it is protected in line with applicable data protection requirements.
This website may use cookies and similar technologies to provide core functionality and, where enabled, to understand how visitors use the site.
Types of cookies
- Strictly necessary cookies: required for basic website operation, such as remembering your cookie choices or ensuring secure navigation.
- Preference cookies: used to remember certain settings or choices you make, where implemented.
- Analytics cookies (optional): help us measure website traffic and usage patterns so we can improve content and navigation. These are used only if you allow them.
You can control or delete cookies through your browser settings. If a cookie banner or settings panel is available on this website, you can use it to accept or reject non-essential cookies at any time.
Some pages may contain links to external websites or embedded content (for example, videos or maps). These third parties may use their own cookies and have their own privacy and cookie policies, which we do not control.
Depending on applicable data protection laws, you may have the following rights regarding your personal data:
- Right of access: to obtain confirmation of whether we process your personal data and, if so, to receive a copy.
- Right to rectification: to request correction of inaccurate or incomplete personal data.
- Right to erasure: to request deletion of your personal data when it is no longer needed or when processing is unlawful, subject to legal obligations that may require retention.
- Right to restriction of processing: to request that we limit the use of your data in certain situations, for example while we verify its accuracy.
- Right to object: to object to certain types of processing based on legitimate interests, especially where your situation justifies it.
- Right to withdraw consent: where processing is based on your consent, you can withdraw it at any time, without affecting past processing.
- Right to data portability (where applicable): to receive personal data you provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller, where technically feasible.
You also have the right to lodge a complaint with a competent data protection authority if you believe your rights have been infringed. We encourage you to contact us first so we can try to address your concerns directly.
If you have any questions about this Privacy Policy, how your personal data is processed, or if you wish to exercise your data protection rights, you can contact us at:
Email: privacy@tomsautomation.eu
Subject line: "Privacy request" (for faster handling)
Please provide enough information for us to identify you and understand your request. We may need to verify your identity before acting on certain requests to protect your data from unauthorized access.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version is always available on this page.